Reach the Lab

CONTACT

Tell us what's going on with your device. We'll follow up with next steps and a rough timeline — no charge, no commitment.

Book a time below. Twenty-minute call. No charge, no commitment. For complex jobs (repairs, tuneups, malware cleanup, networks, custom builds), we'll quote and schedule after the call.
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Contact Us

We'd love to hear from you!

Email
customer-service@madlabs.rocks
Phone
(513) 306-5331
Location
Greater Cincinnati Area

We typically respond within 2–4 hours during business hours. For urgent issues, mention it in your message and we'll prioritize your request.

Service Area

We serve the greater Cincinnati metropolitan area, including Cincinnati, Covington, Newport, and surrounding communities.

Remote diagnostics and software support are available for clients anywhere — we can diagnose and resolve many issues without an in-person visit.

Hours

Monday – Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed

Hardware drop-offs by appointment only. Evening pickup available upon request.

Book a time below. Twenty-minute call. No charge, no commitment. For complex jobs (repairs, tuneups, malware cleanup, networks, custom builds), we'll quote and schedule after the call.

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